Mbanq Nebula is a Bank-in-a-Box
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Full scope of banking
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White label apps
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Back office integrated
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Lightweight and AWS cloud-based
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Architecture
Cloud-native (AWS) Core
- An extensive selection of banking products and services, with everything from user-friendly account management to sophisticated lending and analytics
API Suite
- Rich APIs provide full access to our digital core banking system’s functionalities, available in both REST and GraphQL formats.
- Create your own UI, or plug & play with our proven front-end interfaces
White-label Mobile and Desktop Apps
- Self-service mobile apps for your bank’s customers. Capable of supporting both retail and corporate customers of a bank
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Functionalities
Client Management
- KYC/KYB compliant onboarding flows with flexible data models for Retail and Corporate customers
Deposit Accounts
- Full range of deposit accounts (checking, savings, MMA’s, CDs, custodial and joint accounts
- Flexible fees module and integrated accounting
Cards
- Debit cards, credit cards, acquiring cards, reloadable prepaid cards, non-reloadable prepaid cards
Payment Rails
- Access to all popular payment rails including ACH, Wire, RTP, SWIFT, RDC, RPPS and Card Acquiring
- Integration with FX providers
- Transaction monitoring, screening, and AML compliance in real-time.
- Transaction data enrichment
Loans
- Loan origination, loan servicing and collections
- Corporate charge cards, secured and unsecured credit cards
- Support for BNPL, term loans, LOC and collateralized loans
- Portfolio overview dashboards and analytics
- Integrated accounting, loss provisioning and credit bureau reporting
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White Label Mobile Apps
Streamlines GTM Strategy
Saves months of development, speeds
go-to-market timeline, significantly cuts costs
Complete Banking Suite
From retail to corporate, our mobile app caters to all banking needs with key functionalities like card management and transaction history, as well as high-value features like embeddable UI widgets that facilitate critical banking operations (including KYC, KYB, credit origination, and more)
Integration Made Easy
Save on production time with a solution that’s fully integrated and compatible with your existing core system, right out of the box.
User-Centric
Apply your branding and ensure customers enjoy a frictionless banking experience with simple login and registration, comprehensive account management, and advanced transfer capabilities
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Mobile Banking Capabilities
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DIGITAL ONBOARDING
Questionnaire, ID check via TPP, KYC, PEP check, AML, risk assessment
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SIGN IN
Biometrics (fingerprint, face ID), one login for all user’s accounts (personal & business)
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PROFILE MANAGEMENT
Plans/limits, division of rights, notifications, instructions, filters, location services, login
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PAYMENTS
Top-up, bill pay, internal, international and local money transfers, recall, split bill, templates, standing orders, installments, transaction history
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CARDS
Debit, credit, prepaid, charged, revolving, physical, virtual (digital), card Activation and deactivation
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LOANS
Submission of loan application form, automated credit-scoring (SmartOS), credit bureau connector, financial calculator
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MARKETPLACE
Insurance sales, cell phone credit, road tool and other electronic goods
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DEPOSITS
Contracting, overview and termination of term deposits, financial calculator
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FX – CURRENCY CONVERSION
Sale/purchase of foreign currency
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Portfolio of Support Services
Everything you need to create and operate a digital bank
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Regulatory and Compliance
- KYC/KYB for US, Europe, Caribbean region
- Policy and programs designed to ensure compliance with laws and regulations
- Transaction monitoring for fraud protection
- Marketing oversight of reward programs, website, and social media presence
- Bank-grade compliance training for internal and fintech employees
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Operations
- Procedures in compliance with policies and regulations
- Daily file oversight and transaction limit oversight for global payment rails
- Deposit and lending product oversight and quality control ensuring offerings are functioning as advertised in consumer agreements
- Reporting
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Dispute Resolutions
- Processing Reg E and Reg Z disputes
- Front-line training to ensure disputes are reported timely and regulations followed
- Quality control procedures to ensure compliance with regulations and coaching for employees
- Preventive card rail card rules managed to minimize losses
- Reporting
Portfolio of Support Services
Complaints
- Oversight, investigation and remediation plans for complaints received via governing agencies or directly to the financial institution
- Front-line training to ensure complaints are reported in a timely manner and regulations followed
- Quality control procedures to ensure compliance with regulations and coaching for employees
- Reporting
Contact Center
- 24/7/365 multilingual support via voice, email, and chat channels
- Trained in Mbanq back office, experts assist with tier 1 and tier 2 requests
- Disaster recovery systems and business continuity plans ensure good customer experience
- Ticketing system to ensure service levels
- Bank-grade training for employees ensuring compliance to laws and regulations.
- Quality assurance procedures
- Reporting
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A Star is Born
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Embrace the future of banking with us. Contact the Mbanq team and see how our state-of-the-art Mbanq Nebula can revolutionize your financial institution.
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hello@mbanq.com
+1 (888) 999-5467
4850 Tamiami Trail N Suite 301 Naples, FL 34103
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