Mbanq Nebula is a Bank-in-a-Box

Full scope of banking

White label apps

Back office integrated

Lightweight and AWS cloud-based

Compliant and easy to manage

Architecture

Cloud-native (AWS) Core

  • An extensive selection of banking products and services, with everything from user-friendly account management to sophisticated lending and analytics

API Suite

  • Rich APIs provide full access to our digital core banking system’s functionalities, available in both REST and GraphQL formats.
  • Create your own UI, or plug & play with our proven front-end interfaces

White-label Mobile and Desktop Apps

  • Self-service mobile apps for your bank’s customers. Capable of supporting both retail and corporate customers of a bank

Functionalities

Client Management
  • KYC/KYB compliant onboarding flows with flexible data models for Retail and Corporate customers
Deposit Accounts
  • Full range of deposit accounts (checking, savings, MMA’s, CDs, custodial and joint accounts
  • Flexible fees module and integrated accounting
Cards
  • Debit cards, credit cards, acquiring cards, reloadable prepaid cards, non-reloadable prepaid cards
Payment Rails
  • Access to all popular payment rails including ACH, Wire, RTP, SWIFT, RDC, RPPS and Card Acquiring
  • Integration with FX providers
  • Transaction monitoring, screening, and AML compliance in real-time.
  • Transaction data enrichment
Loans
  • Loan origination, loan servicing and collections
  • Corporate charge cards, secured and unsecured credit cards
  • Support for BNPL, term loans, LOC and collateralized loans
  • Portfolio overview dashboards and analytics
  • Integrated accounting, loss provisioning and credit bureau reporting

White Label Mobile Apps

Fastest go-to-market with Nebula’s fully customizable mobile app for iOS and Android

Streamlines GTM Strategy

Saves months of development, speeds
go-to-market timeline, significantly cuts costs

Complete Banking Suite

From retail to corporate, our mobile app caters to all banking needs with key functionalities like card management and transaction history, as well as high-value features like embeddable UI widgets that facilitate critical banking operations (including KYC, KYB, credit origination, and more)

Integration Made Easy

Save on production time with a solution that’s fully integrated and compatible with your existing core system, right out of the box.

User-Centric

Apply your branding and ensure customers enjoy a frictionless banking experience with simple login and registration, comprehensive account management, and advanced transfer capabilities

Mobile Banking Capabilities

DIGITAL ONBOARDING

Questionnaire, ID check via TPP, KYC, PEP check, AML, risk assessment

SIGN IN

Biometrics (fingerprint, face ID), one login for all user’s accounts (personal & business)

PROFILE MANAGEMENT

Plans/limits, division of rights, notifications, instructions, filters, location services, login

PAYMENTS

Top-up, bill pay, internal, international and local money transfers, recall, split bill, templates, standing orders, installments, transaction history

CARDS

Debit, credit, prepaid, charged, revolving, physical, virtual (digital), card Activation and deactivation

LOANS

Submission of loan application form, automated credit-scoring (SmartOS), credit bureau connector, financial calculator

MARKETPLACE

Insurance sales, cell phone credit, road tool and other electronic goods

DEPOSITS

Contracting, overview and termination of term deposits, financial calculator

FX – CURRENCY CONVERSION

Sale/purchase of foreign currency

Portfolio of Support Services

Everything you need to create and operate a digital bank

Regulatory and Compliance

  • KYC/KYB for US, Europe, Caribbean region
  • Policy and programs designed to ensure compliance with laws and regulations
  • Transaction monitoring for fraud protection
  • Marketing oversight of reward programs, website, and social media presence
  • Bank-grade compliance training for internal and fintech employees

Operations

  • Procedures in compliance with policies and regulations
  • Daily file oversight and transaction limit oversight for global payment rails
  • Deposit and lending product oversight and quality control ensuring offerings are functioning as advertised in consumer agreements
  • Reporting

Dispute Resolutions

  • Processing Reg E and Reg Z disputes
  • Front-line training to ensure disputes are reported timely and regulations followed
  • Quality control procedures to ensure compliance with regulations and coaching for employees
  • Preventive card rail card rules managed to minimize losses
  • Reporting

Portfolio of Support Services

Complaints

  • Oversight, investigation and remediation plans for complaints received via governing agencies or directly to the financial institution
  • Front-line training to ensure complaints are reported in a timely manner and regulations followed
  • Quality control procedures to ensure compliance with regulations and coaching for employees
  • Reporting

Contact Center

  • 24/7/365 multilingual support via voice, email, and chat channels
  • Trained in Mbanq back office, experts assist with tier 1 and tier 2 requests
  • Disaster recovery systems and business continuity plans ensure good customer experience
  • Ticketing system to ensure service levels
  • Bank-grade training for employees ensuring compliance to laws and regulations.
  • Quality assurance procedures
  • Reporting

A Star is Born

Just as nebulas forge stars in outer space, Mbanq fuses visionary ideas into exceptional digital banking experiences

Embrace the future of banking with us. Contact the Mbanq team and see how our state-of-the-art Mbanq Nebula can revolutionize your financial institution.

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